Support

How to create a HKBD Plus account?

Please go to our main page top right corner and click on the “Register” button.

 

How to sign in?

Click on the “Sign in” button and enter your registration email and password.

Why do I need to register?

You can access the majority of our function without having to register.

However, some function do allow you to personalize your own page in some way (i.e. cover photo and product pictures) and you need to register to post product picture, access to ‘Trading Platform” and contact other clients.

How to Register?

Click on the “Register” button,

 

Then choose either “Supplier” or “Buyer

 

Please fill up all the information required, email address, company name, contact person, and title.

 

I’ve forgotten my password

If you have forgotten your password, you can ask for it to be reset. Click “Lost your password?” on our page, enter your email address, and we will send you instructions by email on how to reset another password.


How can I stay signed in?

If you tick the ‘Keep me signed in’ box on our sign in form, we will use a cookie so that when you visit the site on the same computer you are automatically signed in. We don’t recommend that you tick this box on shared computers or on computers in public places like libraries or an internet cafe.

 

How can I submit products on Materials & Equipment Page?

After login, point your mouse to the top right corner and point to member center, and click on the submit product.

Please choose Product categories,

Choose the Product Title,

Describe your products in the Product Content section.

Upload your feature product as cover image (please note the maximum file size is 1MB), can upload up to 5 images.

 

How can I submit products on Trading Platform?

After login, point your mouse to the top right corner and point to member center, and click on the submit trading platform.

Please choose Product categories,

Choose the Product Title,

Describe your products in the Product Content section.

Upload your feature product as cover image (please note the maximum file size is 1MB), can upload up to 5 images.

 

Why I can't search my product or company information in Search toolbar?

Please type the keyword in any of the following sections: product description, product name, company name, news heading, news content, trade events heading or trade events content.

If you have any other enquiries, please contact our marketing department directly at (852) 3965 7829 for assistance.